VIP CLUB INTRODUCTION
VIP Membership Eligible Requiremengts:
Once user's total spending reaches $ 3,000 USD within 90 days, you will be up graded to
VIP membership from the date the target was achieved. User are able to maintain their
spending targets to maintain their VIP status otherwise downgrade will follow and
privileges will be removed. After 1 year of VIP status completion, to maintain the current
status, users are require to attain $ 5,000 USD spending within a year.
VIP Membership Privileges:
1. VIP Discount-Entitled to use VIP discount on top of normal promotions
2. VIP members are entitled to senior customer service direct inquiries, 24 hours phone
and mail respond services. Consultation respond within an hour.
3. VIP status members are also entitled to full tracking services by our staff, once any
conditions are sighted as high risk or may bearthreats to your orders, immediate
adjustment will be taken to avoid further risks or damages.
4. VIP members will be placed on priority for disputes and will be responded within 24
hours, if not able to be resolved, disputes will be escalated and placed on priority to be
resolved in less than 3 days.
|Service||VIP Member||Normal Member|
|24 hrs Online Service||√||√|
|Phone or Mail service||Immediate-||Within 24 hours|
|Senior Advisory Service||√||-|
|Online Consultation||1 hours||3 hours|
|Order Tracking Services||Full Tracking||Full Tracking|
|Dispute Handling||Within 24 hours||7 days|
|Dispute Escalation||3 days||7 days|